Garmin

210 watchers

Weath Sep 2021 1:47pm, 15 Sep 2021 750 posts	0 Weath Personally (in reading between the lines that it's pretty much been confirmed to be faulty by the Garmin within 6 months of ownership), I'd be looking for a refund under the Sale of Goods Act with the retailer. I'm sure that Garmin have excellent warranty replacements but that isn't the issue here. You paid for a new device that has failed. Thayt deserves an equivalent replacement or financial recompense.
larkim Sep 2021 3:05pm, 15 Sep 2021 15,399 posts	0 larkim I know, and you're 100% correct. It's just slightly easier to use Garmin's replacement approach than a retailer query so I'm going down the path of least resistance!
jelly (limegreenjelly) Sep 2021 3:12pm, 15 Sep 2021 1,346 posts	0 jelly (limegreenjelly) My husband is using a 235 refurb sent out in February! No real issues with it at all!
Badger Sep 2021 3:52pm, 15 Sep 2021 14,173 posts	0 Badger I've not had much trouble with the last few Garmins, but previous ones I've had to replace multiple times and they were pretty good about it. Mind you that's over ten years ago in some cases. My 310xt had a common fault out of the box where it didn't keep the time of day when turned off, so took ages to lock satellites. They sent me a replacement which had the same fault, and had a really scruffy case, and the up button didn't work. They were very quick to send an apparently new white-box replacement for that one!
larkim Sep 2021 4:19pm, 15 Sep 2021 15,400 posts	0 larkim Obviously if I get no satisfaction about the actual altimeter point in its own right I'll flag this with the retailer and follow through on their returns process. My cleft stick position though is that at £189 you can't buy another Garmin with NFC, music, HRM, altimeter, compass built in so if I returned it and determined that all 645M have the same issues, I would lose some features I'm using and have to spend more money to get less!
flanker Sep 2021 11:59pm, 15 Sep 2021 19,995 posts	0 flanker Always had a good experience with the refurbs, but there is probably a technical reason behind some of them being returned to the retailers, so if this isn't resolved during the refurb process you risk getting a turkey.
um Sep 2021 11:54am, 16 Sep 2021 5,164 posts	0 um The refurbs I've had from Garmin have always looked brand new - whether just a new case & strap or really 'new' and from a planned replenishment stock? Who knows? And I didn't really care.
Badger Sep 2021 2:08pm, 16 Sep 2021 14,177 posts	0 Badger There is someone on the Garmin forums today who is distressed because he can't set his top-end watch to record a run and show his location on a map, but without recording his distance and pace as he goes.
chunkywizard Sep 2021 2:37pm, 16 Sep 2021 12,596 posts	0 chunkywizard wow. Does he know he can just discard the run after he's pressed stop?
larkim Sep 2021 2:47pm, 16 Sep 2021 15,403 posts	0 larkim That's such a tempting thread to reply to. I can fully understand someone not wanting to be bothered about distance / pace and perhaps just removing those from the screens they can see mid-run, but if all you want is effort and time then an old fashioned Polar HRM watch would do the job nicely.