Garmin 735xt problem

1 watcher

LazyDaisy Jan 2021 1:01pm, 12 Jan 2021 32,258 posts	LazyDaisy I'm having a very very very frustrating time with my Garmin 735xt today! It has failed to sync with my phone. Even though my phone still showed it as a paired device on its Bluetooth screen, my watch says it is 'waiting to connect'. I've done everything I can think of: restarted both phone and watch, uninstalled and reinstalled the Garmin Connect app on the phone, and, foolishly, unpaired the watch from my phone (with the intention of re-pairing it). Foolish because now, when I scan for devices, even though the watch says 'waiting to connect', the phone isn't finding the watch. Any clues as to what I do next please?
LazyDaisy Jan 2021 1:20pm, 12 Jan 2021 32,259 posts	LazyDaisy So what I did next was turn my phone and watch off again and went off to empty the washing machine. When I came back and turned them both back on, this morning's run loaded onto my phone app straightaway. Which is odd, because the watch is still not showing as a paired device. All very strange
Oranj Jan 2021 2:57pm, 12 Jan 2021 2,408 posts	Oranj Android or iPhone? (I had some connectivity issues, WiFi and Bluetooth, with the last-but-one android 10 update.)
LazyDaisy Jan 2021 3:04pm, 12 Jan 2021 32,261 posts	LazyDaisy Android Oranj, but I'm not aware of any overnight update (it was working normally yesterday.)
Oranj Jan 2021 3:40pm, 12 Jan 2021 2,409 posts	Oranj Ah, OK. Not that then.
PK Jan 2021 3:35pm, 14 Jan 2021 613 posts	PK Have you tried connecting it to a laptop with the USB charging wire?
LazyDaisy Jan 2021 3:50pm, 14 Jan 2021 32,275 posts	LazyDaisy That often seems to confuse it PK If I charge it in that way (I have a Chromebook) sometimes the laptop detects it and I can to 'close' the connection properly; other times it's not detected and when I disconnect it it then takes ages for the watch to reset to the correct the time. Bizarrely, despite no longer showing on my phone's list of paired devices, it's syncing fine again. On the watch, when I go to the 'pairing' screen, it says it's already paired with my phone. I think the issue earlier this week might have been a phone problem rather than a watch but who knows? As long as the watch gets the training to Fetch that's all I need
PK Jan 2021 10:31pm, 14 Jan 2021 615 posts	PK Well as long as its fixed now. I had wondered if it was a software update it needed, but if it causes more problems then maybe best not to.