Feedback!I'm Fetch, aka Ian Williams - and I've been the editor and developer for Fetcheveryone since it was born on my living room sofa, one bored evening back in 2004.
I run about 900 miles a year and swim about 25 miles, so logging everything on Fetch is part of my life too. I love hearing what you think; and your bug reports and suggestions help me to improve the experience for everyone.
I try to reply to everything, but sometimes I feel like I'm trapped in an MC Escher sketch. The FAQ on the right might help with some common problems, but feel free to drop me a line.
If you would like to support the site, please consider a making a donation.
Have a good day!
Frequently Asked Questions
How do I upload my training data from a Suunto?
Aaargh, Garmin etc!
Try the new method of importing from your Garmin - it should make things a heck of a lot easier.
How do I add a race to the directory?
Check the Race Finder first to make sure another user hasn't already added it. To the right of the Race Finder, you'll see a red box saying "Race Not Listed?" in big letters. Click that to add your race.
Why is my PB not showing / grey?
Some races are marked as Non-PB, meaning that the race may have been measured short. More often than not this is a mistake. Let me know the name and date of the race (a link would be handy), and I'll update it.
It says 'User not recognised'. Aargh!
It's likely that your email address or password is wrong - try a Password Reset. If that doesn't work, let me know your nickname, and any info to help me find you, like your location and/or date of birth.
It's a rating between 0 and 100, which takes your age into account. If you score 100, you've equalled the world record in your age group! If you score 0, you've not told us your date of birth and sex.
I'm being chased by the FBI
You'll need to change your identity. Start with a huge false moustache, and practice answering common questions about yourself in a strong Welsh accent.