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Garmin software reset malfunction?

4 watchers
CK2
CK2
Jul 2022
5:56am, 20 Jul 2022
1,303 posts
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CK2
Have any other Garmin owners had a software reset last night that has totally screwed up their watch? Both my watch and my husband’s watches (Forerunner 35s) had the update and now the watches aren’t working correctly. When trying to set intervals, they freeze. Turning off and on led to a lengthy restart and then an incorrect time, date and history with no way to change the date. Has anyone else been affected?
minardi
minardi
Jul 2022
9:12am, 20 Jul 2022
8,066 posts
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minardi
I did the update yesterday but haven't tried to use the garmin in anger yet, sorry
Shades
Shades
Jul 2022
9:48am, 20 Jul 2022
753 posts
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Shades
I did the update yesterday and this morning it had to resync with my chest HRM, it did that OK. After run Garmin Connect on my phone said my Forerunner 45 wasn't connected. Switched Bluetooth off and on, that didn't work. Then plugged watch into my PC and then everything seemed to be OK.

Never had that hassle before after updates.

I don't use the setting of intervals etc.
Ocelot Spleens
Ocelot Spleens
Jul 2022
9:55am, 20 Jul 2022
34,255 posts
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Ocelot Spleens
Yes. Mine updated yesterday. On my morning Walk it thought it was 2017!

Not ideal for WSW.
CK2
CK2
Jul 2022
10:13am, 20 Jul 2022
1,305 posts
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CK2
I’m glad it’s not just us but so frustrating as I used it this morning but it’s not syncing at all and goodness knows what date it thinks it is! It’s pit me off Garmins and I’ve always loved them up until now.
Shades
Shades
Jul 2022
10:21am, 20 Jul 2022
754 posts
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Shades
Seems like we might need another update to fix it 😡
BaronessBL
BaronessBL
Jul 2022
11:13am, 20 Jul 2022
9,711 posts
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BaronessBL
I've just accepted the update before seeing this thread. Wouldn't have done so if I had seen this first. Will see what happens when I next go out with the Garmin.
Meeps
Meeps
Jul 2022
1:33pm, 20 Jul 2022
11,370 posts
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Meeps
I'm not sure if I've had the update but my 35 froze twice today.
Derby Tup
Derby Tup
Jul 2022
1:57pm, 20 Jul 2022
56,269 posts
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Derby Tup
My 35 froze as I was trying to start recording my lunchtime walk today. I have never seen this happen before. I switched it off and on and it appeared to be fine again
Muttley
Muttley
Jul 2022
3:50pm, 20 Jul 2022
1,690 posts
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Muttley
My 245 updated and seems to be fine.

About This Thread

Maintained by CK2
Have any other Garmin owners had a software reset last night that has totally screwed up their watch? Both my watch and my husband’s watches (Forerunner 35s) had the update and now the watches aren’t working correctly. When trying to set intervals, they freeze. Turning off and on led to a lengthy restart and then an incorrect time, date and history with no way to change the date. Has anyone else been affected?
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