What really grinds your gears?

180 watchers
Dec 2022
10:56am, 5 Dec 2022
51,965 posts
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McGoohan
(One of my fave albums of all time Macca)
Dec 2022
7:30pm, 5 Dec 2022
30,781 posts
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macca 53
Along with Armed Forces and Stick to Me by Graham Parker….
Dec 2022
12:03am, 6 Dec 2022
92,941 posts
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swittle
^ Good shout, macca 53
Dec 2022
10:48am, 6 Dec 2022
9,494 posts
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GordonG
BT who, after I've closed my account with them, decide that the appropriate way to give me my refund is to credit my account...
Dec 2022
3:55pm, 7 Dec 2022
2,756 posts
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cackleberry
Also BT, on behalf of my OH...

We haven't received the Home Hub for our new house so we have no internet. OH calls them to chase it up, but they want account details which we don't have because they are all on-line and no we can't check our emails as we HAVE NO INTERNET.

This went round in circles for several minutes.
Dec 2022
3:56pm, 7 Dec 2022
2,757 posts
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cackleberry
People sending urgent emails at 7am on a Monday. Do you people never sleep?


People sending urgent emails at 4:55pm, usually on a Friday.
um
Dec 2022
4:17pm, 7 Dec 2022
6,781 posts
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um
People sending urgent emails at 4:55pm, usually on a Friday.


[How about setting up an auto-answer-like-reply and mail it at 5:01pm, saying something along the lines of "Thanks for your mail, blah blah, will look at when I'm back in on Monday"]
Dec 2022
4:26pm, 7 Dec 2022
9,497 posts
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GordonG
Similarl to cackleberry: trying to set up account with Nat West. They hadn't sent me the new account number so ui went online and was advised to use the app. But to use the app I need the account number...
XB
Dec 2022
4:50pm, 7 Dec 2022
15,495 posts
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XB
My wife has made 4 phone calls to HMRC over the past week

One chap said he'd ring back with an answer; he never did
The subsequent 3 calls all ran to approx 75 minutes and were ended abruptly without warning.

It's a shambles.

How can every call centre in the UK be experiencing higher than expected call volumes. Look at the data and sort it out.
Dec 2022
7:28pm, 7 Dec 2022
8,877 posts
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Surrey Phil
Needed three baskets of shopping at Sainsbury's today (two at lunchtime and one this evening), using two different Nectar cards. Each basket required a rescan. A bit embarrassing for one let alone three!

I wouldn't mind but I only use the SmartScan (scan as you shop) so I can get reductions with Nectar Prices.

About This Thread

Maintained by Corrah
A forum to sound off about what really grinds your gears.

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