HELP! Garmin playing up

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Aug 2019
1:28pm, 8 Aug 2019
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LindsD
Lovely Fetchies please help. My ageing Garmin now refuses to be recognised by my PC. The PC wants to format the Garmin. I've tried it on two PCs and I've found that the PC thinks the Garmin is healthy and partitioned correctly. The error in Device Manager is:

Disk&Ven_Garmin&Prod_FR620_Flash&Rev_1.006&17e98aae&0 was not migrated due to partial or ambiguous match.

Can anyone help? I need to upload my run.... thanks in advance.
Aug 2019
1:35pm, 8 Aug 2019
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oumaumau
You could try deleting the device in device manager, then replugging the device so it installs the drivers again... Looks like a joyful Windows 10 'feature'....
Aug 2019
1:40pm, 8 Aug 2019
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oumaumau
Or bluetooth it through your phone?
Aug 2019
1:48pm, 8 Aug 2019
28,852 posts
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LindsD
Do you mean uninstalling it? I have just tried that but no joy. The error message say 'The volume does not contain a recognised file system'

The battery is iffy so I don't use bluetooth. I might have to for this run and then work out what's going on.
Aug 2019
1:52pm, 8 Aug 2019
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oumaumau
Can you right click on it in device manager, and delete or remove? Sorry not sat in front of a pc atm to see the wording
Aug 2019
1:53pm, 8 Aug 2019
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oumaumau
You only need Bluetooth on during the transfer... ;-)
um
Aug 2019
1:55pm, 8 Aug 2019
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um
LindsD
You may want to delete the history on the phone, then try again ..
and/or look at answers.microsoft.com
and drivereasy.com

Recent Windows upgrade?
Aug 2019
1:58pm, 8 Aug 2019
28,853 posts
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LindsD
Not since two days ago when I last uploaded. Why would it be the same on two different PCs if it was a driver problem? Sorry if that's a stupid question.
Aug 2019
2:01pm, 8 Aug 2019
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LindsD
I'm a dunce. I restarted the watch and it seems to be OK. Sorry..... I had restarted the PC but didn't think of the watch.

*feels stupid*

thanks for all your help, everyone :)
um
Aug 2019
2:01pm, 8 Aug 2019
1,145 posts
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um
Oe maybe Garmin support chat ? (if you have reset the garmin & still failing?)

support.garmin.com (assuming it's a 620)

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Maintained by LindsD
Lovely Fetchies please help. My ageing Garmin now refuses to be recognised by my PC. The PC wants to...

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