27 Nov
10:05am, 27 Nov 2024
17,724 posts
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chunkywizard
That’s sounds like crap advice to me, unless your storage is full Sam. If you plug your watch into a PC does it show free storage? Are there any big files in the debug folder? I seen this before where all storage is used and so it can’t store data created on the run.
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27 Nov
10:15am, 27 Nov 2024
1,555 posts
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Sam Jelfs
no, its obviously crap advice, but you have to got through their script... Loads of space on the watch, and when it restarted it carried on logging fine. First crash was after less than 3 miles, carried on logging another 100 after that so obviously not a space issue. If it happens again when I am not in the middle of a race I can do some more debugging.
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27 Nov
2:40pm, 27 Nov 2024
17,726 posts
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chunkywizard
Probably worth a hard reset now just to reset anything that might have happened.
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27 Nov
7:22pm, 27 Nov 2024
6,735 posts
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quimby
Mine did that on Tuesday. Well, it just turned itself off, I noticed, turned it back on, resumed the run, it turned itself off again. Gave up as I was only a mile from home. The run wouldn't save at all. I did a soft reset after it happened the first time (it didn't happen until I got home the first time), so today I tried a hard reset. Just been through the pain of setting up Garmin Pay, activities list, screen fields and a lot more. I note the two times it's happened, it's been whilst I've been using GPS on a run. I've done a number of walks/runs on the treadmill with no GPS in between the 2 incidents and no issues there.
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28 Nov
9:11am, 28 Nov 2024
4,134 posts
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Lesley C
I have an odd one, my forerunner 245 had an update last week. Ever since then any activity (running and walking) says 2 hours recovery and status as productive. The calories for the runs and strength are incredibly low (5.5 mile run this morning and says I burnt 130 odd calories), walking activities are fine. The VO2 max screen (I know the number is a load of nonsense) doesn't appear. Turning it off and on again still the same. Thinking I should do a reset but I don't want to lose all my programmed workouts etc. Anyone had similar?
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28 Nov
9:15am, 28 Nov 2024
6,286 posts
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K5 Gus
You could check the Garmin forums to see if it's a common problem after the latest update - if it is then Garmin probably working on an update to fix and would save you losing your stuff
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28 Nov
9:21am, 28 Nov 2024
4,135 posts
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Lesley C
Thanks, will go have a look.
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28 Nov
1:06pm, 28 Nov 2024
17,727 posts
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chunkywizard
A hard reset won’t lose your workouts, only a factory reset will. To hard reset, press and hold the power button until the screen fades and then re power.
By the way, you can reload workouts via GCM very quickly as well.
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28 Nov
2:20pm, 28 Nov 2024
4,137 posts
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Lesley C
I couldn't find anything online about it. I have emailed garmin and see what they say. Might do the CW, will wait for an answer first. Thank you.
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