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Resizing photos

4 watchers
23 Feb
10:13pm, 23 Feb 2020
4453 posts
  • 0
Vancouver Jogger
Same with me too Alice (using an iPhone 7).
24 Feb
12:12am, 24 Feb 2020
38386 posts
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Lip Gloss
I had an issue with uploading too large a photo and someone *think it was Um* said screenshot it and then upload it ....it worked
24 Feb
8:57pm, 24 Feb 2020
3918 posts
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Alice the Camel
Thanks everyone.
I’m still confused so I have sent a message to Fetch :-)
25 Feb
11:03am, 25 Feb 2020
1546 posts
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runnyeyes
This is bizarre. I read your opening comment Alice, and thought... well I’ve got an iPhone X and I’ve never had this problem

Ofcourse.. when I upload a photo today.. Fetch rotates it 90 degrees 😀
25 Feb
11:03am, 25 Feb 2020
1547 posts
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runnyeyes
I blame you Alice.
25 Feb
11:09am, 25 Feb 2020
23417 posts
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fetcheveryone
I've just been making some adjustments, so that the maximum file size is now 20Mb, not 6Mb - that should buy us a few months until Apple release their next phone :-)

As for the orientation... what Um said on the previous page. Because you can hold your phone any way up, the orientation information is stored with the picture when it is taken. If this information is lost e.g. by screenshotting the original, or by using a third-party cropping/resizing tool, etc - then Fetch doesn't get to see which way up it's supposed to be.

Hopefully the increased file size will let you upload photos directly now - but do please let me know if it continues to turn stuff sideways or upside down :-)
25 Feb
11:11am, 25 Feb 2020
1548 posts
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runnyeyes
Well.. my photo is fixed.

Thankyou
25 Feb
11:24am, 25 Feb 2020
19071 posts
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Dvorak
To check, Fetch - although we can upload them as large (or humongous!) files, they get squished at the Fetch end and stored as much smaller files (and pictures)? Max width 1000 pixels?
25 Feb
11:26am, 25 Feb 2020
3919 posts
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Alice the Camel
Thanks Fetch, all working beautifully now :-)
um
28 Feb
10:36am, 28 Feb 2020
1784 posts
  • 0
um
Just checking Ian - loading photos seems a bit iffy at the moment. Getting a message that only PNG and JPG files allowed, when that's what I'm trying to load.
(via laptop, both original JPG and via pptx compostion PNGs. Not massive, <4 mb)

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About This Thread

Maintained by Alice the Camel
I’ve started using my phone to take photos. The pics are often larger than the 6MB allowed on Fetc...
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