Feb 2020
10:16am, 23 Feb 2020
3,912 posts
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Alice the Camel
I’ve started using my phone to take photos. The pics are often larger than the 6MB allowed on Fetch. There’s a handy resizing tool but it always rotates the photo through 90°.
If I’m uploading to a training run, there’s a button to rotate the photo back. But if it’s an upload to the gallery I can’t see a tool to rotate, so it ends up sideways on. Before I summons Ian, am I missing something obvious?
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Feb 2020
10:50am, 23 Feb 2020
19,050 posts
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Dvorak
Not on here, but I suspect on your phone. Rotating everything 90° is not normal Check you app settings. My phone can crop, but I don't have a resize. If I'm taking a picture specifically for Fetch, I'll set it to a lower MP.
(I am thinking "wow, you must have a mega-phone! With enormous memory (or memory card)". Even at highest (8 MP) I don't think my phone will take a pic of that size.
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Feb 2020
11:56am, 23 Feb 2020
3,913 posts
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Alice the Camel
I’ve got an iPhone X, a nice phone but not that unusual, surely?
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Feb 2020
12:16pm, 23 Feb 2020
1,766 posts
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um
Alice - have you tried cropping (even just a little), then saving? Or mailing to yourself and choosing the file size there.
Is it the phone or Fetch that rotates thru 90° ?
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Feb 2020
12:53pm, 23 Feb 2020
3,499 posts
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StuH 🇪🇺
Is there an "auto-rotate" or similar in the camera settings?
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Feb 2020
2:28pm, 23 Feb 2020
3,914 posts
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Alice the Camel
The photos are the right way round on the phone and stay the right way round if I don’t resize. The resize option appears when I click “upload image” on Fetch, then it appears rotated in the gallery. So I think it’s something to do with the Fetch site?
Um, I’ll try cropping...
There is a rotate tool on the phone, but it still uploads to Fetch sideways, even if I try turning it sideways to start with! (If that makes sense )
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Feb 2020
3:26pm, 23 Feb 2020
3,550 posts
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Fizz :-)
Same thing happens here.
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Feb 2020
3:44pm, 23 Feb 2020
3,915 posts
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Alice the Camel
I'm pleased it's not just me, Fizz. I mean that in the nicest possible way!
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Feb 2020
5:32pm, 23 Feb 2020
3,552 posts
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Fizz :-)
I can’t remember what I did to sort it though! Probably just chose a different photo or gave up. Try the cropping thing.
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Feb 2020
9:52pm, 23 Feb 2020
1,768 posts
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um
Most photos these days have orientation in the meta data. May be that if reducing size on import to Fetch, it is losing that orientation? Probably worth a feedback mail to Fetch? Or, knowing Fetch, leave it a day 'cos he'll probably read this
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