Mar 2013
1:10pm, 26 Mar 2013
2,825 posts
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colettedeann
i emailed them on sunday morning and have received no reply!!
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Mar 2013
1:32pm, 26 Mar 2013
15,778 posts
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Ultra Kanga Kazzaaaaah!!
They're not very quick at responding tbh
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Mar 2013
1:48pm, 26 Mar 2013
1,836 posts
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PaulaMc
I've just emailed them as well, as I don't yet have anything from them.
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Mar 2013
1:55pm, 26 Mar 2013
2,554 posts
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Garfield
I emailed them just now...and nothing from them. Fortunately they emailed the charity I'm running for, or I wouldn't have had any information.
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Mar 2013
2:01pm, 26 Mar 2013
1,837 posts
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PaulaMc
I called them and there is a message on the phoneline saying that they have had problems getting messages through on AOL (which explains my issue) but they are working to resolve it, and any emails which they see haven't been opened will be resent.
I've emailed them with an alternative email address.
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Mar 2013
3:39pm, 26 Mar 2013
15,779 posts
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Ultra Kanga Kazzaaaaah!!
I've had emails here at work from them before so not sure why I've not received it
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Mar 2013
3:40pm, 26 Mar 2013
2,844 posts
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colettedeann
i am also AOL - hope they sort it soon
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Mar 2013
4:07pm, 26 Mar 2013
561 posts
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djwatson74
Looks like there is a few of us in the same boat.Same kinda thing going on there Facebook page too.
I had a question for them in Feb and it took two weeks to answer and that was before it got busy. Did`nt know I should have been getting a e.mail until I read people talking on this thread.Is the e.mail we get to print out so we can collect our number on race day? Or just so we get are number? Never felt so confused before a race.
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Mar 2013
4:22pm, 26 Mar 2013
61 posts
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Trying Hard
Hi there djwatson74, the email gives you your running number, registration ID and start corral colour. We all need to print out the email and take it to the exhibition on the Friday/Saturday in order to get our race packs. We also need to take photo ID with us. Brighton Marathon have posted on Facebook that they are aware that many runners have not received the emails, and have asked runners in this situation to email them and let them know. They have reassured people thet entries will not be affected, and that someone will reply to the email. Hope this helps
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Mar 2013
9:17pm, 26 Mar 2013
2,557 posts
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Garfield
Thanks for that information...since I'm also missing my email too! I've emailed them this afternoon...
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