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Problems with TomTom imports

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jennyh Sep 2016 8:55pm, 29 Sep 2016 919 posts	Quote Pin jennyh Is anyone else having an issue with this? As of Saturday, when I went to import my training using the Connect to Third Party option under Training, it asked me to authorise my TomTom MySports account (even though I've done this previously), and when I do enter my details, it just takes me back to the same page asking me to authorise my account. Just wondered if anyone else is having trouble, as I can't work out why it's suddenly stopped working.
fetcheveryone Sep 2016 9:47pm, 29 Sep 2016 17,847 posts	Quote Pin fetcheveryone Hi Jenny, Sorry I haven't had a chance to respond to your feedback. I'll remove the TomTom authorisation at this end. If you can clear it out in your TomTom account, you can then try recreating the connection. My own connection has been fine, but I know of one other user who had a short-term issue. Cheers Ian / Fetch
jennyh Sep 2016 9:54pm, 29 Sep 2016 920 posts	Quote Pin jennyh Thanks Ian/Fetch - sorry, didn't mean to be impatient! That's sorted the problem now, thanks very much
One step beyond Oct 2016 7:45pm, 23 Oct 2016 4 posts	Quote Pin One step beyond Jenny - I have been having the same problem as you. Followed Ian/Fetch's advice and all sorted (if anyone else encounters this!)
Tom the Cymro Jan 2017 5:20pm, 16 Jan 2017 234 posts	Quote Pin Tom the Cymro Help or advice. Tom Tom imports third party works a treat👍, however, total time and splits are always slightly different between watch/app and fetch log. I am assuming it's normal variants in gps tracking that is the cause?