Garmin
1 lurker |
224 watchers
12 Feb
10:14am, 12 Feb 2026
46,338 posts
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Nellers
Just had a productive live chat with Mike at Garmin and they're going to replace the watch free under the warranty. He did ask if I swam regularly but didn't offer any advice on how to stop that buggering up the replacement too.
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12 Feb
12:37pm, 12 Feb 2026
28,388 posts
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larkim
Garmin are pretty solid on that sort of stuff. Though it does make me wonder how much profit they are creaming off their top end watches which is subsidising this excellent warranty process.
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12 Feb
6:16pm, 12 Feb 2026
50,055 posts
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SPR
um wrote: @SPR - my assumption was that the 'refurb' related to the insides of the watch and the components may not be new. The 2 (I think) refurbs I've had (paid for, not under warranty) certainly came with new looking straps and casings. I would have thought similar if it wasn't for the experience I had. I actually ended up calling them as normally a replacement is despatched next day but they hadn't done anything for a week. They said they had no stock which I could verify. They then allowed me to swap to the music after I asked about that being in stock and that went out of stock once my order was placed. It may be as simple as they will give you a refurbished watch if they are available but new if they are. I'm actually surprised that Garmin don't have a direct refurbished store. |
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13 Feb
1:00pm, 13 Feb 2026
46,340 posts
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Nellers
I feel really weird. I just dropped my Garmin off for the UPS pickup. Since I got my 735XT in January 2020 I've pretty much only ever taken them off to charge or to shower. I feel like I've forgotten something vital.
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