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Garmin link to fetch issues?

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leejprice Mar 2015 11:27am, 17 Mar 2015 13 posts	Quote Pin leejprice The problem is thus; Files uploaded to Garmin Connect from FR910xt via android phone using ANT+ transfer agent - files not then appearing on Fetch? Does this mean fetch link is broken? Garmin is broken? or it doesnt recognise files uploaded by a 3rd party and therefore doesnt instigate the transfer? Anyone got any ideas?
fetcheveryone Mar 2015 11:36am, 17 Mar 2015 15,808 posts	Quote Pin fetcheveryone Lee - No evidence that a file has arrived on the Fetch server from Garmin. Has it appeared in Garmin Connect?
leejprice Mar 2015 12:30pm, 17 Mar 2015 14 posts	Quote Pin leejprice Yes, its on there. connect.garmin.com Along with several other entries which havent come over to fetch, since the 8th March.
fetcheveryone Mar 2015 1:53pm, 17 Mar 2015 15,809 posts	Quote Pin fetcheveryone Could you log into connect.garmin.com and click the little head icon on the far left, and go into Settings, and then Account Information. Scroll down, and you should see a section titled "Applications" - and you should see Fetch on the list of sites that have permission to read your data. Can you check that we're listed there?
leejprice Mar 2015 2:27pm, 17 Mar 2015 15 posts	Quote Pin leejprice Ok, Fetch appears to be there 3 times?? I think that may be because I thought the linkamabob must have come 'undone' so I tried it again.
fetcheveryone Mar 2015 2:43pm, 17 Mar 2015 15,810 posts	Quote Pin fetcheveryone Try clearing them all out, and remaking the connection
leejprice Mar 2015 2:53pm, 17 Mar 2015 16 posts	Quote Pin leejprice Ok, thats done. I'm running home from work at about 5pm so I guess we will see if its worked then? Thank you very much.
fetcheveryone Mar 2015 3:02pm, 17 Mar 2015 15,811 posts	Quote Pin fetcheveryone I hope it will help. I haven't seen any files arrive on the FE server. If that continues to be the case, even after your run, you might want to contact Garmin support to get their end of things.
leejprice Mar 2015 3:07pm, 17 Mar 2015 17 posts	Quote Pin leejprice Will do, thank you for your help. Is it likely to be because the watch isnt talking directly to GC and going through my ANT+ agent instead?
fetcheveryone Mar 2015 3:41pm, 17 Mar 2015 15,812 posts	Quote Pin fetcheveryone I've no idea