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Garmin

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HellsBells 22 May 3:31pm, 22 May 2025 36,243 posts	Quote Pin HellsBells Help. I usually connect garmin and fetch via my iPad. I'm out of Europe and haven't brought the iPad so have downloaded connect to my phone and logged in. The walk I did earlier hasn't come across to fetch, I disconnected and reconnected fetch and connect, how do I make it come through?
larkim 22 May 3:38pm, 22 May 2025 27,379 posts	Quote Pin larkim Is it on Connect? In Connect can you see settings / connected apps, and in there is it showing Fetch? Assuming yes to both of those, no good reason why it shouldn't be uploaded to Fetch.
HellsBells 22 May 3:50pm, 22 May 2025 36,245 posts	Quote Pin HellsBells Yes it's on connect and connect says it's connected to fetch, so I don't quite know what else to do. I've resynched the watch multiple times
flanker 22 May 11:56pm, 22 May 2025 21,469 posts	Quote Pin flanker Is it visible on Connect on the web as well as the app? if it's on Connect there's nothing to be gained by synching the watch again. Checking the obvious: you are using the same account on both devices? Other than that, I doubt there's much you can do at this point other than wait. As a long short it might be worth doing another short activity to see if synching that gives anything a nudge. Otherwise I'd drop Ian a feedback to see if he can see anything in the logs his end.
HellsBells 23 May 2:15am, 23 May 2025 36,246 posts	Quote Pin HellsBells Doesn't seem to be visible in connect online, just in the app. Not sure what to do now to try and sort it
larkim 23 May 7:00am, 23 May 2025 27,382 posts	Quote Pin larkim That sounds like for some reason connect isn't uploading whilst roaming. Though I'm not sure I've ever seen connect upload something from the watch without being connected to the internet. Can you find some WiFi?
larkim 23 May 9:19am, 23 May 2025 27,383 posts	Quote Pin larkim I tested my connect by completely disconnecting my phone from the internet but leaving Bluetooth on. Connect wouldn't work at all, wouldn't sync with the phone until internet restored. Wonder if there is some roaming restriction that's getting in the way? Definitely very odd for the activity to be in the app but not on the website version of connect, that sounds like the root problem.
HellsBells 23 May 10:12am, 23 May 2025 36,248 posts	Quote Pin HellsBells Thanks I'm only using WiFi and have roaming turned off as its really expensive with giff gaff. No idea what's happened to yesterday's walk round Bishkek, but it seems to be fine so far today so I'll just forget about it Thanks again
flanker 24 May 10:40pm, 24 May 2025 21,471 posts	Quote Pin flanker Connect won't work offline. HB can you export the gpx from Connect and manually import into Fetch?