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Zoom meetings software

2 watchers
24 Mar
5:38pm, 24 Mar 2020
10080 posts
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lammo
Hi

When trying to download this onto my home laptop (Windows 10 - for my sons online kick boxing classes!), it tells me the installer has a virus and the file has been deleted.

I'm reasonably IT literate, but can't sort out what's going on, can anybody help me please?

Thanks

Lammo
24 Mar
5:46pm, 24 Mar 2020
1568 posts
  • 0
oumaumau
Where from are you downloading it, and what antivirus do you have?
25 Mar
3:22pm, 25 Mar 2020
7285 posts
  • 0
chunkywizard
it works well on mobile/iPad you might want to give that a try
25 Mar
4:20pm, 25 Mar 2020
10727 posts
  • 0
larkim
Are you downloading from the correct link? I believe it would be https:// zoom.us/support/download (broken the link in two so that fetch displays it literally) but I might be wrong!
um
27 Mar
9:32am, 27 Mar 2020
1951 posts
  • 0
um
Lammo -
- is it your personal laptop, or a work laptop with under their IT controls?
- does it tell you what it has found?

- if you're sure you've got the right link (zoom source, not some 'free download' site), you may need to disable your firewall/security while it installs?
27 Mar
9:37am, 27 Mar 2020
6448 posts
  • 0
bigleggy
I wonder if your anti-virus software is getting confused between Zoon the software and an actual virus that was called Zoom. You think the AV software would go on something other than the name though !

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Maintained by lammo
Hi

When trying to download this onto my home laptop (Windows 10 - for my sons online kick boxing ...

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