Elderly parents or relatives to care for and/or worry about? This is the place for you.

135 watchers
Jan 2018
9:31pm, 15 Jan 2018
4,373 posts
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BanjoBax
Banks can be slippery even with a solicitor administered finance PoA in place. FiL had share investment account with Barclays, as not used for ages they closed it and moved money to another company. Won't divulge who the other company is despite PoA, they say as they don't have an account they can accept the PoA against they won't disclose.

And don't even get me started on the unnecessary hoops Barclays made us dance through trying to get them to pay my mam the money from my Dad's tiny life insurance policy when he died.
Jan 2018
9:01am, 16 Jan 2018
2,320 posts
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jdarun
That’s just bollocks, the PoA refers to a person not an account, are they saying they wouldn’t tell your FiL if he was able to ask for himself? Is there a banking ombudsman to appeal to?
Jan 2018
11:55am, 16 Jan 2018
4,375 posts
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BanjoBax
Agree it's bollocks jdarun, thats why I thought I'd highlight it. There's been more important issues with FiL recently than finding the lost accounts he squirrelled small amounts in. Cheers for the ombudsman suggestion, will look into it if other avenues Mrs chasing don't work.

Don't want to put a downer on the PoAs, they're great - made MrsBanjo's life much easier getting proper story from doctors as well as tidying finances, several other banks and building societies have been absolutely excellent.
Jan 2018
5:36pm, 16 Jan 2018
2,721 posts
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Fragile Do Not Bend
Mum has the paperwork from the hospital now, the coroner was happy for it to be issued without any further investigation. I was surprised to find that there is a week’s waiting time for registration appointments in our county at the moment, as everything you read says the death MUST be registered within 5 days (although it doesn’t apply to us because of coroner’s involvement).

I was curious to know the consequences of not registering a death within the limit, I found an article on the BBC website from August last year that said there was a £200 fine unless the hold up was caused by the council or the coroner. Apparently a third of deaths are registered late, though it doesn’t say how many of those were down to difficulties getting a registration appointment.
Jan 2018
6:48pm, 16 Jan 2018
692 posts
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Da Big Guy
Hi Folks – sorry of this has been done before.

Partner’s parents 80+ and last week were scammed – big style.

Essentially they had their bank account cleared out and it had a lot, and I men a lot in it. It was a phone scam where they asked him to log onto his account …. and there was some download…and they got his account details. Police involved but I’m feeling the bank is slightly at fault for allowing a lot of money to leave an account without seemingly questioning it – which in any case is unusual activity - but in this case was very unusual. It was Santander btw.

So I’m wondering if anyone has had experience of this. Advice. Anything.
Jan 2018
7:32pm, 16 Jan 2018
2,722 posts
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Fragile Do Not Bend
So sorry to hear this Big Guy. I’ve no personal experience, so I’d be inclined to look on some financial websites for advice e.g. money saving expert
Jan 2018
7:43pm, 16 Jan 2018
23,394 posts
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HellsBells
I'm afraid to say when I listen to Moneybox on the radio and they talk about the bank's responsibility for scams, it's frequently Santander who come out looking skanky
Jan 2018
7:44pm, 16 Jan 2018
2,324 posts
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jdarun
Sorry to hear of that DBG. It's a background worry for me, not because my mother is vulnerable (on the contrary she is extremely switched-on) but because some of the scams are extremely clever and could quite reasonably catch out anyone.

Most successful resolution in cases like that seems to depend on the media getting involved...behaviour of banks is typically disgraceful IMO, they'll always try to wash their hands of any responsibility. Though they also demand all sorts of ID when opening accounts...
Jan 2018
7:46pm, 16 Jan 2018
27,301 posts
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Lip Gloss
That's shocking Big Guy, hopefully it will turn out good them.

I worry this is what could happen to my dad. Nearly 80 and on his own 500 miles away. He was with us over the festive period and definitely has signs of dementia but you can't tell him :-(. Luckily he has good neighbours.
Jan 2018
9:15pm, 16 Jan 2018
693 posts
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Da Big Guy
Thanks all - big message to everyone, not just old people is don't trust anyone. My M&D are 80+ too I worry it might happen to them one day, esp dad.

Take care all.

About This Thread

Maintained by LindsD
I thought I'd start a thread, as lots of us have elderly folks that we worry about/care for.

Useful info for after someone dies here (with thanks to grast_girl)
moneysavingexpert.com

Other useful links

myageingparent.com

moneysavingexpert.com

Who pays for residential care? Information here:

ageuk.org.uk

Advice on care homes and payment/funding

theguardian.com

Also: After someone dies, if their home insurance was only in their name, sadly the cover becomes void. But if the policy was in joint names, it will still cover the surviving policyholder (though the names on the policy will need to be updated).

A useful book of exercises for memory loss and dementia
amazon.co.uk

Pension Credit. The rules are a bit complex but if your elderly relative has some sort of disability (in this case dementia/Alzheimer's) and go into a home, they may be able to claim pension credit. So if carers allowance stops, it seems pension credit can start. It can also be backdated.

Fall alarm company, etc.

careium.co.uk

Useful Links

FE accepts no responsibility for external links. Or anything, really.

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