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Zoom meetings software

2 watchers
24 Mar
5:38pm, 24 Mar 2020
10080 posts
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lammo
Hi

When trying to download this onto my home laptop (Windows 10 - for my sons online kick boxing classes!), it tells me the installer has a virus and the file has been deleted.

I'm reasonably IT literate, but can't sort out what's going on, can anybody help me please?

Thanks

Lammo
24 Mar
5:46pm, 24 Mar 2020
1568 posts
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oumaumau
Where from are you downloading it, and what antivirus do you have?
25 Mar
3:22pm, 25 Mar 2020
7285 posts
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chunkywizard
it works well on mobile/iPad you might want to give that a try
25 Mar
4:20pm, 25 Mar 2020
10727 posts
  • 0
larkim
Are you downloading from the correct link? I believe it would be https:// zoom.us/support/download (broken the link in two so that fetch displays it literally) but I might be wrong!
um
27 Mar
9:32am, 27 Mar 2020
1951 posts
  • 0
um
Lammo -
- is it your personal laptop, or a work laptop with under their IT controls?
- does it tell you what it has found?

- if you're sure you've got the right link (zoom source, not some 'free download' site), you may need to disable your firewall/security while it installs?
27 Mar
9:37am, 27 Mar 2020
6448 posts
  • 0
bigleggy
I wonder if your anti-virus software is getting confused between Zoon the software and an actual virus that was called Zoom. You think the AV software would go on something other than the name though !
12 Apr
10:13pm, 12 Apr 2020
19138 posts
  • 0
ChrisHB
I also failed to install it - but it works in the Chrome browser.
19 Apr
9:16am, 19 Apr 2020
11171 posts
  • 0
Markymarkmark
Zoom doesn't like my elderly laptop much. It works (sort of) but althought the camera is on and we can see ourselves on screen other people can't see us! I was hoping to be able to get more than 4 panels up in gallery view for the six households involved in our church home group, without having to keeps switching screens on my tablet.

It does work really well on my tablet though. Last night we had family game of Trivial Pursuit with my phone as an attendee on a tripod aiming down at the board, and the tablet set up for both of us and the 3 junior families. 😁

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Maintained by lammo
Hi

When trying to download this onto my home laptop (Windows 10 - for my sons online kick boxing ...
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