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PC TechNumpty Help Thread - empty Users folder in old HDD

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Jun 2019
8:50pm, 13 Jun 2019
5825 posts
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Dooogs
*flashes batsignal for help*

We're struggling to retrieve a whole bunch of files from our dead PC (probably the PSU went after six years) - a bog-standard Dell Inspiron desktop. It had a whole load of files (picture, music, etc) saved to various folders on the desktop (presumably C/Users/Dooogs or similar).

I've successfully extracted the old internal hard drive from the dead PC and attached it as an external drive to the new PC. The drive appeared to be running fine - it's got oodles of program files, configiration stuff, etc - but the user folder on it is completely empty. (literally showing 0 files). I've tried doing searches for specific files we remember the names of - finding absolutely nothing on the old hard drive.

Is it possible that it saved the Users folder to a different drive - some sort of flash drive? (the PC definitely only had one regular hard drive - the one we extracted)? Or is the user data likely to be hiding within the old drive undetected by us?

PS Old PC ran Windows 8 or 9 - new one runs Windows 10, if that makes any difference...

NB We do have 99% of the files backed up to an external HDD - but we're trying to get the recently-created 1% too.

Ta :)
Jun 2019
8:52pm, 13 Jun 2019
1129 posts
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oumaumau
Have you tried taking ownership of the users folder? It could be a security/permissions issue...
Jun 2019
8:54pm, 13 Jun 2019
1130 posts
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oumaumau
Right-click on the folder, and properties. Then there's a security tab maybe advanced, take ownership. Sorry Im not working on a PC atm.
Jun 2019
8:54pm, 13 Jun 2019
5826 posts
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Dooogs
How would I do that? - I've been looking online for an "explore disk as administrator" option, or similar - but I've not been able to find that - or a "take ownership" option when I right-click on the Users folder yet...
Jun 2019
8:55pm, 13 Jun 2019
5827 posts
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Dooogs
Soz, typed that before third post. :)
Jun 2019
8:56pm, 13 Jun 2019
1131 posts
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oumaumau
No worries - it dawned on me once I'd posted :)
Jun 2019
9:13pm, 13 Jun 2019
5828 posts
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Dooogs
Oooh... it's taking its time but it appears to be "Setting Security Information on : E/Users/Dooogs/AppData/(millions of files).

It might take hours, but I don't think it recognised that AppData folder as existing previously...
Jun 2019
9:16pm, 13 Jun 2019
22053 posts
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fetcheveryone
Somewhere in Windows explorer, you can choose to display hidden files. Can’t remember where. Or whether it’s even still called Windows Explorer.
Jun 2019
9:34pm, 13 Jun 2019
5829 posts
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Dooogs
Yay - all up and running nicely once I owned (literally and metaphorically) that folder. Thanks, both. :)

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About This Thread

Maintained by Dooogs
*flashes batsignal for help*

We're struggling to retrieve a whole bunch of files from our de...

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