Laptop help

2 watchers
Jun 2016
5:47pm, 22 Jun 2016
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Old Croc
Help!! Laptop log in screen not showing just shows a "window" type symbol. Took a pic but cannot add to thread.

Any ideas?
Jun 2016
6:24pm, 22 Jun 2016
13,365 posts
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ChrisHB
Can you start it in safe mode? Force a power off; when you turn it on again, it should offer you a safe mode start.
Jun 2016
6:34pm, 22 Jun 2016
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FreshStart
Does this thread help? malwaretips.com
Jun 2016
7:16pm, 22 Jun 2016
27,415 posts
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Old Croc
Thanks but no to both above I cannot get to log in page it just goes to a screen - see pic I posted in gallery earlier ( I think)
Jun 2016
7:26pm, 22 Jun 2016
7,317 posts
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Ness
It is in the gallery...



Wish I could help but sorry don't know.
Jun 2016
7:45pm, 22 Jun 2016
15,214 posts
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Diogenes
You may need to hold one of the function (F) keys down when you power on to get the safe menu up. This varies from device to device but is often F8, F10 or F12. You can Google it.

Do you have a recovery disk?
Jun 2016
7:53pm, 22 Jun 2016
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Old Croc
No recovery disk
Jun 2016
9:32pm, 22 Jun 2016
27,417 posts
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Old Croc
fettled it - a long way around, a bit of shift+restart button and some option fiddles and a disk repair!
Jun 2016
10:30pm, 22 Jun 2016
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Diogenes
Well done

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Help!! Laptop log in screen not showing just shows a "window" type symbol. Took a pic but cannot a...

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