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A question about broadband speeds

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Nov 2018
1:41pm, 28 Nov 2018
7618 posts
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At home I’m supposed to be getting something like 100mbs broadband speed. Checking at various points during the day, I never get more than about 30mbs so I’m thinking about changing.

If I was to buy a package of 50mbs would I still get 30mbs? Or given that I’m currently receiving about one third of the advertised speed, if I purchased a 50mbs package would I end up with about 17mbs?

Anyone know how it works?

Nov 2018
1:50pm, 28 Nov 2018
618 posts
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Hi Gordon
Couple of questions ..
- do you know how you are connected? (FTTx ?)
- how are you doing the speed test? (is it constrained by wifi, VPN or anything else?)

It may well be that 30 is the max - and typically, any ISP will use the same core cabling - so switching is unlikely to make much difference.
Can you share (or fmail?) your postcode, and I should be able to take a look at connectivity & speeds in that area. Of course, no worries if you don't want to ...
Nov 2018
1:57pm, 28 Nov 2018
20340 posts
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If you're using Wifi, it's worth trying a wired connection to eliminate it as a potential bottleneck; and worth considering whether anyone else at home might be using it (including your telly box, which might be downloading content / updates at any time).

Usually there's small print about whether the advertised speeds are a maximum, an average, or something that they can guarantee for a certain proportion of time.
Nov 2018
2:21pm, 28 Nov 2018
7619 posts
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thanks both for your replies.

UM - don't know, but i'm happy to fmail you my post code (FWIW, according to broadbandchecker, 20 - 30 is about average for my area). have only tested using broadbandspeed checker, and Virgin's recommended app.

And i'll give it a go tonight using a wired connection.

if 30 is the max i can get then so be it. But if i can pay for "50" and get 30, i don't see why i should pay for "100" and get 30 if it makes no difference to speed or any other aspect.
Nov 2018
6:24pm, 28 Nov 2018
619 posts
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[ Funnily enough, I spent the first 3 years of my life a few 100 yards round the corner from you. My grandparents lived in Nursery Ave from 1930's, I lived there until 1958, and visited regularly until mid 1980's. ]

But - internet speed - most of the deals and suppliers seem to offer around 35mb. There are some offering 50-70 ish.
I'd check (as Fetch said) a hard wire connection - and a few different servers. Also check no-one is downloading or streaming a film at the same time ... and also ask your current supplier (a) what connection you're on and (b) why do you only get 30 on a 100 contract. Be ready for waffle, but you look to be in a fairly well connected area.

I'm assuming you're suing the std BT/Openreach network rather than any special cable/fibre to the house deal?
Speedtest - I use Oookla ( )

Good luck !
Nov 2018
6:54pm, 28 Nov 2018
7620 posts
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small world!

thanks for all the advice. re the network, it's Virgin fibre optics, if that makes any difference.

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Maintained by GordonG

At home I’m supposed to be getting something like 100mbs broadband speed. Checking at vario...

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