C Block - there's no place like it.

97 watchers
Jan 2016
11:15am, 21 Jan 2016
16,907 posts
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GlennR
Hope he paid the cleaning surcharge.
Jan 2016
11:20am, 21 Jan 2016
16,908 posts
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GlennR
Yesterday I was having a problem with the final stage of submission of a corporation tax return to HMRC. The site wasn't accepting my gateway number and password, which I knew were correct. They asked for a screen shot of what was happening which I sent them. This is their reply:

Hello Glenn,

Thank you for your screenshot.

I can see that you are entering a 13 character password. While this may be your correct password to log in to your Gateway account with, the CATO service will only allow a submission with 12 characters.

Please can you attempt to submit again, entering this time only the first 12 characters of your password. This should then submit fully.

Kind regards

HMRC User Support Team
Jan 2016
3:17pm, 21 Jan 2016
1,984 posts
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Drell
[OMG. Don't get me started. That means they are actually storing the unencrypted password...]
Jan 2016
3:19pm, 21 Jan 2016
12,346 posts
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ChrisHB
Did it work?
Jan 2016
3:58pm, 21 Jan 2016
16,916 posts
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GlennR
Yes Chris, after I waited for the system to let me back in again after too many failed attempts.
Jan 2016
8:50pm, 21 Jan 2016
16,921 posts
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GlennR
Good afternoon Glen,

Thank you for your response.

I have sent your timesheet to processing to be processed for you.

Kind regards
Jan 2016
12:12am, 22 Jan 2016
19,138 posts
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Maclennane
Received an email today expressing disappointment in someone failing to 'walk the talk'
Jan 2016
12:58pm, 27 Jan 2016
79,384 posts
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GregP
Are you contacting the right person?

Are you aware there are certain officers and staff with the same name?

Please be mindful when emailing as there are officers and staff with the same name.

Some emails are of a sensitive nature and it would be embarrassing if your email went to the wrong person.
Jan 2016
5:35pm, 27 Jan 2016
6,591 posts
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Duchess
I wonder how many people replied to that with words to the effect of "this email wasn't intended for me...."
Feb 2016
1:08pm, 1 Feb 2016
79,465 posts
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GregP
360 Feedback email group

The 360 Feedback email group is being used for the wrong purpose

The 360 Feedback email group relates to a particular type of training and should only be used by Essex Police College.

However, in the past few weeks, it has been used in emails relating to private matters between individuals and departments.

Please do not use the 360 Feedback email group for any other purpose as your message won't reach the correct recipient.

Thank you.

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